At Sweet Evita, we want you to feel confident in every purchase. We accept returns with prior authorization, and all items must be in the same condition as when delivered. For hygiene and safety reasons, opened or used products cannot be returned, as our skincare is made for personal use. If you need assistance with a return or believe something is wrong with your order, please contact us at sweetevitacare@gmail.com within 7 days of delivery and our team will be happy to help.